The COVID-19 outbreak has caused most Americans to rethink how they work, shop and play. Since March, non-essential businesses have been forced to temporarily close due to social distancing and stay-at-home orders set forth by public health officials. Yet many auto body and glass repair owners have seen an uptick in business as drivers focus their attention on long-awaited repairs while they’re working from home, or because automobile accidents and high-speed crashes have been on the rise since the start of the pandemic, according to analysis by CCC Information Services Inc. To protect their employees and customers most shops have initiated new COVID-19 safety protocols.
COVID-19 Challenges for Repair Shops
Auto body and glass repair shops are considered “essential” businesses, which means they can remain open even while other businesses can’t. Unfortunately, serving customers now presents those shops with day-to-day operational challenges caused by the COVID-19 virus: